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 Important Announcements
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Please check the Knowledge Base for new items available.
The Frequently Asked Questions Manual is available for viewing in the Knowledge Base.
There is a blackout in the Northwest region of the country.  Subscribers in that area will not have service until further notice.
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hello
It's cool
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 High Priority Active Issues
Monitor does not power upUse SHIFT+ENTER to open the menu (new window).
ActiveHigh4/25/2005Product B4/25/2005
Monitor Power failureUse SHIFT+ENTER to open the menu (new window).
ActiveHigh4/25/2005Product C4/25/2005
dsdgdUse SHIFT+ENTER to open the menu (new window).
ActiveHigh4/17/2008Product A4/17/2008
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 All Issues
Expand/Collapse Category : Equipment Issue ‎(3)
Monitor does not power upUse SHIFT+ENTER to open the menu (new window).
Monitor not responding correctly on command prompt.Use SHIFT+ENTER to open the menu (new window).
How to restart the monitor?Use SHIFT+ENTER to open the menu (new window).

Expand/Collapse Category : Other ‎(1)
Field Technician left unused monitorsUse SHIFT+ENTER to open the menu (new window).

Expand/Collapse Category : Outage ‎(2)
Monitor Power failureUse SHIFT+ENTER to open the menu (new window).
dsdgdUse SHIFT+ENTER to open the menu (new window).

Expand/Collapse Category : Poor Quality ‎(1)
Monitor handle crackedUse SHIFT+ENTER to open the menu (new window).

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 Type of Issues Encountered

1. What are the most frequent types of issues helpdesk technicians encounter on a weekly basis?

 Bug
 0 (0%)  
 Question
 1 (50%) 
 
 Technical Failure
 1 (50%) 
 
 Other
 0 (0%)  
Total: 2

 Knowledge Base
Product1_FAQ.doc
Product1_FAQUse SHIFT+ENTER to open the menu (new window).
Product1_InstructionManual.doc
Product1_InstructionManualUse SHIFT+ENTER to open the menu (new window).
Product2_InstructionManual.doc
Product2_InstructionManualUse SHIFT+ENTER to open the menu (new window).
file.pdf
fileUse SHIFT+ENTER to open the menu (new window).
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 Most Encountered Issues
Monitor does not power upUse SHIFT+ENTER to open the menu (new window).
How to restart the monitor?Use SHIFT+ENTER to open the menu (new window).
dsdgdUse SHIFT+ENTER to open the menu (new window).
Monitor Power failureUse SHIFT+ENTER to open the menu (new window).
Monitor handle crackedUse SHIFT+ENTER to open the menu (new window).
Field Technician left unused monitorsUse SHIFT+ENTER to open the menu (new window).
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 Helpdesk Contacts
Supervisorbradley@southridgevideo.com
Senior Helpdesk Consultantdoris@southridgevideo.com
District Managerjeff@southridgevideo.com
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 Links
  Work Essentials
  Windows SharePoint Services Information
  Windows SharePoint Services Demo
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